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Read the rental terms
Terms of sale of Camping Les Roches
Renting a location or a rental accommodation indicates full acceptance of the sales terms by the contracting parties.
As such, the customer declares to be aware of these terms of sale before confirmation of his hire.
1 / OUR SERVICES AND RATES
We offer you a pitch, for up to 6 people, for your tent, caravan or camper.
Pitches are available from 12 am on the day of arrival and must be vacated by 12am on day of departure. The reservation will be effective upon receipt of the deposit representing 25% of total stay plus booking fee (at the current rate) and confirmation of the campsite management. You aurrez free access to the campsite facilities; health, reception (during opening hours), play areas, free activities.
Rental of rental accommodations:
The description, the definition of rental seasons and holiday periods and times listed on the website.
The rental fee includes:
rental accommodation, people (depending on capacity) charges (water, gas, electricity), a vehicle, access to services of reception,
the playgrounds and the proposed free activities.
Fully equipped, only linen and towels are not provided; you can rent them on site. Your accommodation will be refurbished and clean upon departure.
Rentals are available from 16h on day of arrival and must be vacated by 10am on day of departure.
Under certain conditions the campsite can accept, out of season, a start in the afternoon instead of 10 am (contact us).
All rentals are personal and can in no case be assigned or sublet.
For safety reasons, the number of people arriving in residence can not exceed the number of people provided, nor the capacity of the accommodation or camping accommodation.
Note: the allocation of seats (campsite or rental) is performed without distinction in the recorded order bookings. The Branch can not guarantee that the site or the rental solicited by the camper will be assigned.
Any free or paid activity mentioned in our brochure or on our website or in an email can, in certain circumstances, be modified or canceled when you arrive on site. As such, our responsibility could not be committed.
Rates and taxes:
The rates of our brochure are in Euros, including VAT at the rate in effect at the time of printing.
Changes or rate change and any changes in taxes applicable to your stay, the invoice date will be reflected in the price of your stay.
2 / MINORS
For security reasons unaccompanied minors from their parents are not accepted on the campsite and may not be left alone in the field.
3 / PAYMENT OF THE STAY
The resolution of your stay can be made by credit card (cards accepted are those of Carte Bleue, Visa, Eurocard / MasterCard), by holiday check, cash in euros and by check in euros.
Terms of Payment :
The reservation of the stay will become effective after confirmation by our reservation services and payment by the tenant of a deposit of 25% and fees.
Living regulation Pitch: the balance of the stay must be paid the day before leaving the campsite or the day of arrival.
Rented tourist settlement: the balance of the stay must be paid the day of arrival.
4 / DEPOSIT
For rented accommodation, a deposit is required upon arrival at the campsite. A € 250 deposit check and a check for € 60 to be paid at arrival and will be returned on departure after checking the accommodation. In case of damage to the equipment or insufficient cleanliness of accommodation, all or part of these deposits will be taken to cover the restoration costs.
5 / LATE ARRIVAL, EARLY DEPARTURE
In the absence message to acknowledge receipt of the camper specifying that he is deferring the date of arrival, the location or accommodation becomes available 24 hours after the arrival of the rental agreement and full payment of services will be required.
No reduction will be granted in the case of an early departure or a late arrival (see reimbursement possibilities within the cancellation insurance).
6 / CANCELLATION OF STAY
Cancellation by Camping les Roches: the amounts paid will be refunded.
Cancellation by the client: it must notify the campsite in writing. Otherwise, the customer will be required for the payment of amounts due under the contract.
According to Article L. 121-20-4 – 2 of the Consumer Code, the right of withdrawal does not apply to the provision of accommodation, transport, catering and leisure provided on a date or in a specified intervals.
Cancellation of stay:
For all stays canceled more than 30 days prior to arrival, the deposit, administration fees and the possible subscription amount to the insurance be forfeited by the campsite. Less than 30 days before arrival or in case of no-show at the campsite, the total amount of the rental application fee and the possible insurance premium is due and retained ..
To obtain possible compensation, we invite you to take out cancellation insurance or interruption of stay when booking. This will allow you to obtain partial or total refund of your stay, depending on the conditions of the insurance contract.
7 / RULES
All campers must comply with the rules of the campsite under penalty of up to termination of the contract.
8 / -Sales OF OFFERS LAST MINUTE
On these occasions, it is possible that for the same stay, guests may pay a different price. Customers who paid the highest price shall in no case receive a refund for the difference in price they paid and the promotional price. The reductions are in no case be combined with promotions.
9 / LITIGATION
In accordance with the provisions of Article L 1612-1 of the Consumer Code, every customer of the campsite has the right to have recourse free of charge to a consumer mediator with a view to amicably settling a dispute between him and The operator of the land.
The contact details of the consumer mediator that the customer can enter are: www.medicys.fr – email@example.com – 73, boulevard de Clichy 75009 PARIS – 01 49 70 15 93
10 / IMAGE RIGHTS
You authorize expressly and without counterpart the campsite, to use all the media photography and video of you or your children could be taken during your stay to the advertising needs of the campsite.